Returns & Exchanges
Due to the perishable nature of our craft sodas and beverages, Sprecher Brewing Co. does not accept returns on food or drink items; however, we are committed to ensuring your satisfaction if products arrive damaged or incorrect.
Inspect Your Shipment
Upon delivery, please carefully examine your package for any signs of leakage, breakage, or missing items from your order.
Contact Support
If you experience an issue, email our customer service team within 48 hours of delivery with your order number and clear photos of the damaged goods.
Claim Review
Our team will review your submission and verify the damage or error against our shipping logs to determine the appropriate resolution.
Replacement or Credit
Approved claims will receive a complimentary replacement shipment of the same product or a store credit for the value of the damaged items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing